At JetPark Rotorua, we believe pets are part of the family, and we want them to enjoy their holiday just as much as you do. Our Pampered Pet Package ensures both you and your furry companion have a comfortable and memorable stay, complete with everything needed for a relaxing experience.
JetPark Rotorua is a Qualmark 4.5-star hotel located in the heart of Rotorua town centre, just a short walk from the city’s top attractions. Our recently refurbished guest rooms offer modern comfort and convenience, making us the perfect choice for pet-friendly accommodation.
What’s Included in Our Pampered Pet Package?
For Your Pet:
- Use of a cozy pet bed and blanket during your stay (pet beds are suitable for medium-sized dogs; for larger dogs, please inform reception in advance and bring your own pet bed)
- A small pack of pet food and use of a water bowl
- A goodie bag with treats and a toy to enjoy
- Access to our outdoor pet wash station
- A pet-friendly café voucher
For You:
- Overnight accommodation in a comfortable guest room
- A light continental breakfast to start your day
- Secure on-site parking for peace of mind
- Unlimited Wi-Fi to stay connected
- A drink voucher to enjoy during your stay
Terms & Conditions
JetPark Hotels – Pet Stay Terms & Conditions
At JetPark Hotels, we understand that pets are part of the family, and we are delighted to welcome them. To ensure a comfortable stay for all guests, including our furry ones, we kindly ask you to follow these terms and conditions:
General Pet Policy
• A maximum of two pets per room is allowed. Guests must confirm the number and breed of pets when booking, as limitations may apply.
• Large dogs (20kg+) are welcome, but owners must bring their own pet bed and notify reception in advance.
• Pets must comply with local legislation requirements and be on a flea prevention program.
• If you require Disability Assist Dog accommodation, your dog is welcome in any room and does not need to be in a designated pet-friendly room. The dog must be certified by an approved organisation such as the Blind Foundation, Assistance Dogs NZ, or Hearing Dogs for Deaf People NZ.
During Your Stay
• Pets must be fully trained and appropriately restrained at all times.
• Pets must be on a leash or in a carrier when in public areas of the hotel.
• Pets may be left unattended in the room for a short time, provided the owner remains onsite.
• Guests must use the side entrance nearest their room when bringing pets into the hotel.
• Pets are not allowed in the main building of the hotel.
• Any disturbances, such as barking, must be curtailed to ensure other guests are not inconvenienced.
• Owners must clean up after their pets on hotel property and in the surrounding neighbourhood.
Housekeeping & Amenities
• Guests must arrange a convenient time for housekeeping services while ensuring their pet is not in the room.
• JetPark provides pet-friendly amenities, including a pet bed, blanket, and water bowl, for use during your stay. Please leave these behind for the next guest. A replacement fee may be charged for any missing items.
Fees & Liability
• A pet cleaning fee may apply.
• Pets are not permitted on hotel furniture or bedding.
• Owners must bring their own pet food if their pet has specific dietary requirements.
• Guests are responsible for any property damage (including rooms and hotel facilities) or personal injuries caused by their pet. Additional charges may apply.
Booking & Cancellation Policy
• The Pampered Pet Package must be booked directly with us. Contact 0800 538 466 or email reservations@jetpark.co.nz to secure your pet-friendly stay.
• All confirmed bookings will be held until 2 PM on the day of arrival. Any non-guaranteed bookings will be released at this time.
• If a booking is guaranteed by credit card, voucher, IATA, or company charge-back, the room will be held until 10 AM the following day.
• Cancellations must be made by 2 PM on the day of arrival. Any guaranteed bookings that are not cancelled on time or not taken up will incur a one-night accommodation charge.
We look forward to welcoming you and your pet for a comfortable and enjoyable stay at JetPark Hotels!
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