Petcover gives pet parents peace of mind by taking the financial worry out of having a pet, our Kiwi team is made up of pet people and animal lovers.

With a sole focus on keeping pets happy and healthy, while they’re at home or on an adventure, we provide New Zealand’s most comprehensive pet insurance for dogs, cats and horses.

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Q What are your most comprehensive products?

Our Superior Range covers up to $20,000 back in eligible veterinary fees per policy year, with no sub-limits on the condition being treated, this means you can claim for the same condition every year to the policy limit, provided the condition isn't pre-existing and the policy is renewed without a lapse in coverage.

Q What are your most flexible products?

The Mid-Range plans are cost-effective solutions with different excesses and co-payment options to suit your budget and requirements. These products have Umbrella for Life assurance and optional day-to-day benefits.

Q What is Umbrella for Life?

Umbrella for Life is a benefit allowing you to claim for ongoing conditions each year, provided it's within the policy limit and there is no lapse in coverage. This is useful if your pet develops a long-term illness such as diabetes or arthritis.

Q How do I submit a claim and can you pay the vet directly?

Submitting a claim is easy, simply complete the form on our website with the corresponding veterinary notes and receipts.

Yes, we can pay claims to your vet, the arrangement needs to be made with your vet prior to submitting a claim. Once arranged, just select 'Paid to vet' on the claim form and put their account details in the payment section.

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  • Monday08:30 AM - 07:00 PM
  • Tuesday08:30 AM - 07:00 PM
  • Wednesday08:30 AM - 07:00 PM
  • Thursday08:30 AM - 07:00 PM
  • Friday08:30 AM - 07:00 PM
  • Saturday11:00 AM - 07:00 PM
  • Sunday12:00 PM - 06:00 PM
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